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Avatar Model III Bad Motion

When I create an avatar from a photo on your website it has great movement on model III. When I do it through an API call its a video that plays for a little and then reverses, which looks bad.

The ID that works well is: 9beac7b0bcb545d192f169e96be4406b

The ID that doesnt work well through API call is: 28cfbfc5ca0c48fc8ea89f3fdea44313