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Hi HeyGen Support,
After your API update announced (Third-Party Integrations, Custom LLM/TTS), our LiveAvatar integration stopped working.
Issue:
• SDK version 0.0.11 (latest on npm) logs "New unsupported event type" warnings
• Session connects successfully (shows "Live" status) but no audio plays
• No mic permission prompt appears
• app.liveavatar.com works fine with the same avatar
Details:
• Avatar ID: 513fd1b7-7ef9-466d-9af2-344e51eeb833
• API Key starts with: 81814718-d914-...
• Integration was working perfectly until this afternoon
It appears the backend now sends event types that SDK 0.0.11 doesn't recognize. Please publish an updated SDK to npm ASAP since our service is down.
Thank you,
Joe Pilcher