Discussions
Instant avatar not appearing in GET /v2/avatars
2 months ago
Hello team,
I’m experiencing an issue with an instant avatar that is visible in my HeyGen dashboard but not available via the API.
Avatar ID:
0b353eb858d94d068bd5c96958748e19
Issue:
The avatar is visible and usable in the dashboard
It does not appear in the GET /v2/avatars response
When used in a Create Avatar Video request, the API returns:
Avatar not found or no longer available
Endpoint tested:
GET https://api.heygen.com/v2/avatars
Based on the documentation, instant avatars should be returned by this endpoint, so this looks like a sync or visibility issue on the API side.
Can anyone help?