Discussions
Noise and Voice Breaking in HeyGen LiveAvatar for Long Sentences
3 months ago
Hello HeyGen team,
I’m facing an issue while using the HeyGen LiveAvatar Web SDK.
Issue:
Short sentences → avatar speaks clearly
Long sentences → avatar audio has noise and voice distortion
Important:
The original TTS audio is clear and noise-free
The issue appears only after passing audio to LiveAvatar
Observations:
Issue happens only for long audio
Feels related to audio chunking, buffering, or timing during streaming
Audio is PCM (24kHz, mono, s16le)
Expected behavior:
Long sentences should play smoothly, same as short ones.
Has anyone faced a similar issue or can suggest best practices for handling long audio with repeatAudio()?
Thanks in advance.
VIDEO URL :- https://drive.google.com/file/d/15Wo3kITyATEoOw2h3g_5mKnkzkzAvJM2/view?usp=drive_link